Even snel een krantje oppikken of door een treinvertraging opgelopen extra tijd verdoen door wat rond te kijken in een boekwinkel? De AKO is op veel stations een begrip, met vaak meer dan één vestiging per station. Een toevluchtsoord voor wie zijn trein gemist heeft, een afspreekplaats voor stations met teveel gangen of een rustplaats te midden van boeken op een druk station.
Ikaw at Ako - Moira & Jason (Music Video)
Niet iedereen zal weten dat achter die korte term AKO een prachtige naam schuilgaat; AKO staat voor Amsterdamsche Kiosk Onderneming. Het bedrijf werd opgericht in 1878. De ‘AKO mannen’, dat waren de jongens die als eersten kranten verkochten op de perrons van Amsterdam Centraal Station. Een gat in de markt.
In 1927 opende AKO de eerste kiosk: op Schiphol; ook een goede plaats waar veel mensen verlegen zitten om iets te lezen. Er volgden tientallen straatkiosken in Amsterdam en Rotterdam, de naam werd om begrijpelijke redenen aangepast naar Algemene Kiosk Onderneming. Vanaf de jaren zestig was de kiosk ouderwets geworden. Nieuw waren de zogenaamde ‘inloopwinkels’, waarvan AKO zijn eerste opende aan de Amsterdamse Overtoom. Tegenwoordig heeft de AKO meer dan honderd winkels in Nederland, vaak (maar niet uitsluitend) gevestigd op de belangrijke treinstations.
Je kunt bij de AKO terecht voor Nederlandse en Engelse boeken: computerboeken, kookboeken, thrillers, spirituele boeken, ebooks, sportboeken, de laatste bespreking van De Wereld Draait Door of die nieuwe van Herman Koch: ze hebben van alles wat. Ze zijn met name vertegenwoordigd in populaire boektitels, maar bieden ook agenda’s, kalenders, boekenleggers en tijdschriften aan. Ook online kun je bij AKO terecht en een boek bestellen of opzoeken. Als het boek een cadeau is, kun je het laten inpakken voor vijftig cent extra. Betalen kan met iDeal, Paypal, creditcard, cadeaukaarten of achteraf met Klarna Factuur. Ben je niet tevreden, dan kun je kosteloos retourneren binnen 14 dagen.
Veel naamsbekendheid verwierf de AKO met de AKO Literatuurprijs, die de AKO in 1987 had ingesteld om het lezen van literatuur te bevorderen en de belangstelling voor boeken te vergroten. Bekende schrijvers zoals Bernlef, A.F.Th. van der Heijden, Arnon Grunberg en Jan Siebelink mochten de prijs (eer + geldbedrag) één of zelfs meerdere keren in ontvangst nemen. Sinds 2014 heet de prijs ECI Literatuurprijs; ECI is de nieuwe partner van de Stichting Jaarlijkse Literatuurprijs voor Fictie en Non-Fictie.
Met vragen, klachten of problemen kun je terecht in een vestiging van AKO, telefonisch contact opnemen (op werkdagen tussen 9.00 en 17.00) of een email sturen. En vergeet natuurlijk niet hier te vermelden hoe er met jouw klachten werd omgegaan!
Kopen of bestellen bij AKO een goed idee? Is het makkelijk retourneren en zijn ze goedkoop in vergelijking met bol.com? Lees ervaringen en weet waar u aan begint!
Lees hier onafhankelijke reviews, klachten en ervaringen. Wees op de hoogte waar u uw aankoop kunt doen of beoordeel zelf een winkel waar u een (online) aankoop heeft gedaan. Zo bepaalt tegenwoordig heel Nederland zelf welke winkels slecht en goed zijn!
Mijn boeken koop ik tegenwoordig allemaal bij de AKO.
Eerst deed ik dat bij Bol, maar die hebben pas gratis verzendkosten vanaf 20 euro. AKO al vanaf 10 euro!
En vaak als ik een boek koop, is die 15 euro ofzo. Of soms 19,90, nou dat is pas stom want dan betaal je bij Bol.com dus wel verzendkosten! En om er nou steeds iets bij te kopen is ook stom.
Maar de AKO is echt een prima winkel. Ze hebben er van alles, bestellen gaat lekker makkelijk en doordat die verzendkosten eigenlijk altijd gratis zijn, zijn ze dus ook goedkoper.
Van een stationskisok heb ik nooit al te veel verwachtingen, maar eigenlijk valt de collectie mij alles mee. Ze hebben toch best wat keus, dus ik neem geregeld wat mee daar. Liever wat boekhandels op stations dan alleen maar eettentjes, wat mij betreft!
niet zo goed als een echte boekhandel natuurlijk, maar ik vind de service altijd prima en ze hebben er toch meestal we iets leuks. Goede ervaringen, Goede winkel!
mijn boeken waren gewoon de volgende dag in huis en ik kreeg er zonder er om te hoeven vragen ook een boekenweekgeschenk bij. dat vind ik erg attent!
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Er zijn helaas geen pluspunten. Erg ontevreden over de klantenservice. Zijn telefonisch niet te bereiken. Op 6-12-20 een boek besteld en nog steeds niets binnen. Een keer contact gehad met een collega die zou het nakijken maar nooit meer wat gehoord. Vandaag weer gebeld met telefoonnummer wat online wordt aangegeven met vermelding; "bereikbaar voor al uw vragen ". De zeer onvriendelijke dame aan de telefoon is net een grammofoonplaat en herhaald alleen maar; "u moet een mail sturen" Waarop ik antwoord hier niet mee verder kom. Ik bestel hier nooit meer wat. Het contact tussen klant en verkoper vind ik onacceptabel. Gevraagd om mijn geld terug te storten maar nog steeds geen reactie en krijg sterk het gevoel dat ik naar mijn geld kan fluiten. Nee, geen tevreden klant.
Bij AKO besteld omdat er geen verzendkosten betaald hoeven te worden. Maar achteraf heb ik er erg spijt van. Aantal redenen:
- Onduidelijk wanneer geleverd wordt
- geen reactie van klantenservice
- onduidelijke website. Mijn AKO, bijv. is nauwelijks te vinden. Je moet binnen de site zoeken....
Erg leuke boekhandel in de stations
Maar je kunt ook online bestellen en dat gaat ook heel goed~!
Altijd wel wat leuks te vinden bij de AKO
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Trustpilot-reviews Categorieën Blog Mijn Reviews Mijn Instellingen Help UITLOGGEN Alternate Text P. NL Voor bedrijven Review over AKO P. 1 review 1 ster: zeer slecht 6 minuten geleden A= Asociale K= ... O=Onderneming A= Asociale K= ... O= Onderneming Ik bestel via de website waar het product als "op voorraad" staat en "leverbaar". Dus ik heb besteld en betaald. 3 dagen later krijg ik bericht dat "het product niet geleverd kan worden en ik zou bericht krijgen zodra dat weer wel het geval zou zijn". Ik reageer teleurgesteld per email naar de "klantenservice" terug over hun gebrekkige communicatie en ook dat het product bij nadere info op de website nog steeds als leverbaar en op voorraad zou zijn. Ik vond dit heel vreemd!!!!! En ik wilde het product gewoon geleverd krijgen. De reactie op mijn email van de "klantenservice" was schokkend. Zonder verdere communicatie hebben zij zelf een creditnota gemaakt en de opdracht gecanceld. Nee, voor mij nooit geen AKO meer, dat onderdeel is van Audax (audax.nl). Je verwacht service en een duidelijke communicatie van de klantenservice, maar die is hier nergens te vinden. Kijken of AKO zo fideel is om mijn ervaring te publiceren!?